Privacy policy

What information do we collect?

We collect only the basic information about our customers and personal data necessary to provide the information or service they have requested from us.

In order to process your order we will ask you to provide the following information:

• Your name

• Your email address

• Your telephone number

We also collect the information about how you use our website as well as the information about the tickets you buy or you are interested in.

This helps us to improve our services and to make our website more user friendly.

How do we use the information?

The information we receive from you are used:

• To provide the service you have requested: to confirm your reservation/purchase or inform you about the current status of your order

• To reply to your requests for information

• To send you promotional emails about new services, special offers or other information we think you may find useful or interesting (our customers can choose whether or not they want to be deleted from the mailing lists we use for marketing campaigns).

• To improve our service and our website

Safety of your information

All data about our customers are treated as strictly confidential and are available only to our employees who need such information to perform their duties. All our employees and business partners are responsible for compliance with the principles of privacy protection. We will not misuse or sell your information or provide it to any third parties except in cases where we must disclose your personal data in order to comply with legal obligation, or in order to protect the rights, property, or safety of our company, our customers or others.

All payment transactions on our website are handled by Banca Intesa AD Belgrade. The safety of your data is guaranteed by the processor Banca Intesa. Payment card authorization data are entered on the protected page of the processor, and therefore are not available to the merchant.

Changes to Privacy Policy

We reserve the right to amend this Privacy policy. Any changes we make to our Privacy policy in the future will be posted on our website and sent to email addresses of our registered customers. It is your responsibility to read the Privacy Policy on our website regularly and prior to making any purchase.